Welcome to Prefine Packaging (“we,” “us,” “our”). These Terms & Conditions govern your use of prefinepackaging.com (the “Website”) and your purchase of products or services through the Website. By accessing or placing an order on the Website, you agree to these terms.
1. Agreement to Terms
By using this Website, you confirm you are legally capable of entering into binding contracts and you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the site.
2. Orders and Acceptance
When you place an order, you offer to purchase a product or service subject to these terms.
All orders are subject to acceptance and availability.
Once accepted, we will confirm your order via email.
3. Pricing and Payment
Prices shown on the site include product costs and any stated services.
Taxes, duties, and shipping fees may apply and will be shown at checkout.
Payment must be completed before processing your order. We accept major payment methods supported at checkout.
4. Product Customization
Customized products (e.g., printed boxes, labels) are made to your specifications. Ensure all design details, sizes, and logos are correct before final approval.
Once production begins, changes may not be possible.
5. Delivery and Shipping
We aim to deliver within the timeframe stated at checkout.
Delivery dates are estimates; delays can happen due to shipping carriers, holidays, or unforeseen events.
Risk of loss passes to you once the carrier takes possession of the goods.
6. Returns, Refunds & Cancellations
Because custom products are made to order, returns or refunds on personalized items are not accepted unless there is a clear manufacturing error or a defect.
If your product arrives damaged, contact us within 7 days with photos and order details.
Refunds or replacements are at our discretion and will be processed in line with our Return & Refund Policy.
7. Intellectual Property
All content on this Website (text, images, logos) is owned or licensed by us.
You may not copy, distribute, or create derivative works without permission.
8. User Conduct
You agree not to use the Website for unlawful purposes, attempt to interfere with site functionality, or infringe on others’ rights.
9. Limitation of Liability
To the fullest extent permitted by law, Prefine Packaging is not liable for indirect, incidental, or consequential damages arising out of your use of the Website or purchase of products.
10. Governing Law
These Terms are governed by the laws of the state where our business is headquartered, and you agree that any disputes will be handled in that jurisdiction.
11. Changes to Terms
We may update these Terms occasionally. The “Last Updated” date at the top will change. Your continued use of the Website means you accept the new terms.
12. Contact Information
If you have questions about these Terms & Conditions, you can reach us at:
Email: [email protected]
Phone: +1 929‑633‑6190
Address: 2134 3rd Ave, New York, NY 10035, USA