At Prefine Packaging (“we,” “us,” “our”), we strive to deliver your custom packaging products accurately and on time. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Order Processing
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Orders are typically processed within 3–5 business days after payment and design approval.
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Custom orders may require additional processing time depending on size, complexity, and production schedule.
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You will receive a confirmation email once your order has been processed and is ready for shipment.
2. Shipping Methods & Carriers
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We use trusted carriers such as UPS, FedEx, USPS, or other reliable shipping partners.
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Shipping costs are calculated at checkout based on order size, weight, and destination.
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Expedited shipping options may be available at an additional cost.
3. Estimated Delivery Times
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Standard delivery typically takes 5–10 business days after shipping.
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Expedited or priority shipping options will be delivered according to the carrier’s estimated timeline.
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Delivery times are estimates and are not guaranteed. Delays can occur due to weather, holidays, or carrier issues.
4. Shipping Restrictions
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We currently ship to domestic addresses within the United States. International shipping may be available on request. Contact us for details.
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Certain remote or restricted locations may require additional fees or longer delivery times.
5. Risk of Loss & Damaged Packages
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Risk of loss passes to the customer once the package is handed to the carrier.
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Please inspect your order upon delivery. If your package arrives damaged, contact us within 7 days with photos for assistance.
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We will work with you to replace or refund damaged items in line with our Refund & Return Policy.
6. Order Tracking
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Once your order is shipped, you will receive a tracking number via email.
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Use this number to track your shipment directly on the carrier’s website.
7. Contact Us
For questions about shipping, delivery times, or order status, please contact us:
Email: [email protected]
Phone: +1929‑633‑6190
Address: 2134 3rd Ave, New York, NY 10035, USA
https://prefinepackaging.com