At Prefine Packaging, we’re here to assist you every step of the way. Whether you need help selecting the right product, guidance on the customization process, or support with your order, our customer service team is ready to help. You can reach out to us via phone, email, or our website’s contact form, and we’ll ensure your experience with us is smooth and satisfactory.

We will get your order out to you within 10 to 12 business days from when we receive approval & payment. while expedited options are available if you need your package sooner. You’ll receive a tracking number as soon as your order is dispatched so you can monitor its progress.

Business days refer to the standard working days of the week, which are Monday through Friday, excluding public holidays. These are the days when our production and shipping teams operate, and when you can expect your orders to be processed and shipped.

The best print shop material depends on your specific needs and the product you are customizing. For example, high-quality paper and cardstock are ideal for business cards and brochures, while durable vinyl is excellent for banners and decals. If you’re unsure which material is best for your project, our team can offer recommendations based on your design and usage requirements.

At Prefine Packaging, you can customize a wide range of products including business cards, flyers, brochures, banners, packaging boxes, labels, stickers, and more. Whether you’re looking to create professional marketing materials or personalized gifts, we offer a variety of options to suit your needs.

We use advanced printing technology to ensure that your designs are printed with the highest quality. Depending on the product and material, we use digital printing, offset printing, or screen printing. Each method is chosen to best match the product and your design, ensuring vibrant colors, sharp details, and durable results.