Terms & Conditions
Important Legal Information
Access and use of this website are governed by these Terms & Conditions. By using our website, you agree to these terms and any additional regulations applicable to specific services. Prefine Packaging reserves the right to modify the website and these Terms & Conditions at any time without notice.
Copyrights
You are responsible for all content included in your products. Do not use third-party copyrighted material without permission. You confirm that your products do not infringe on third-party rights.
Artwork Uploaded by Customers
All artwork must be in CMYK format and at least 300 DPI. Prefine Packaging is not liable for color shifts from RGB to CMYK or for any quality issues due to customer-provided artwork.
Customer-Created Content
You are responsible for all content included in your products. Ensure you have permission for any third-party material. You grant Prefine Packaging a non-exclusive license to use content provided for your orders.
Account Security
You are responsible for maintaining the confidentiality of your account password and for any activities conducted through your account. Prefine Packaging reserves the right to remove inappropriate content and may retain it if required by law.
Product Suitability
Our print materials are not food-safe. Please inform us of any specific food-grade requirements before purchase.
Proof and Layout Approval
The customer is responsible for approving proofs and layouts before printing.
Printing Issues
Prefine Packaging is not responsible for issues such as incorrect font usage, alignment errors, or size discrepancies.
Receipts and Returns
All sales are final. If we make an error, we will reprint your order, but refunds and exchanges are not available.
Product Reprints
Report any defects or missing items within three business days of receiving your order. Requests made after this period are not covered.
Cancellation of Orders
Orders can be canceled before printing or shipping. If dispatched, cancellation is not possible. Cancellation fees may apply, which our Support Team will communicate to you.